Loved loved loved the Erie Canal...until we hit lock 19...those boys needed a little lesson in work ethic...we called on the radio three times at 5 minute intervals...no response. We called on the phone...rang rang rang...no answer. I whistled whistled whistled...no sign of life anywhere. Finally in desperation, Floyd laid on the boat horn...hhhhhooooonnnnkkkk...finally...over the hill on a riding lawn mower...here he came. Seems he didn't take his radio to work that day...and obviously nothing else caught his attention. We'd still be sitting there....waiting. Unlucky for those guys, we happened to run into their supervisor at Lock 20 this morning and filed a complaint. Sure don't want to be those guys for awhile. Seems other boaters have complained as well.